Administration

Ada Fitzgerald
Supervisor of Claims Administration

Ada joined our agency in February 2007. Ada supervises the claims administration team and also provides advocacy for our clients, their employees and dependents. Ada is a main interface with all insurance and claims reimbursement questions and from members, accounts, physician’s offices, labs, hospitals, billing agencies and any other entity affected by the deductible reimbursement portion of the medical plan. Ada has over 12 years of benefit and claims experience and has previously worked at Benemax.




 

Kim Johnson
Supervisor of Claims Administration

Kim joined our agency in August 2011 as an addition to the supervisor role. Kim provides advocacy for our clients, their employees and dependents. Kim is a main interface with all insurance and claims reimbursement questions and from members, accounts, physician’s offices, labs, hospitals, billing agencies and any other entity affected by the deductible reimbursement portion of the medical plan. Kim has over 10 years experience working for local third party administrators in Massachusetts.





 

Catie Yuen
Claims Specialist

Catie joined our agency in March 2012 and brings over 3 years administrative experience and 5 years customer service to her role. Catie assists the claims administrators by organizing and tracking the incoming claims, updating the on-line systems, processes weekly check runs, and handles all other administrative tasks. In addition, Catie will take on claims related ad-hoc projects.






 

Lizz Stumpek
COBRA Administrator

Lizz joined our agency in December 2010. Lizz is responsible for performing a variety of duties related to billing and collecting COBRA premiums for multiple lines of coverage. Lizz works directly with customers and vendors to set benefit plans directly into our systems for tracking. Lizz also handles the timely entry of participants into the COBRA application and assists in the preparation of the monthly reports. In addition to this role, Lizz takes on administrative ad-hoc projects when necessary.

Lizz graduated from Wheaton College and brings over 8 years of customer service from the retail industry to her role.