Client Advocate - Billing Specialist
(877) 993-5600 ext. 211
Ada joined our agency in February 2007. Ada supervises the claims administration team and also provides advocacy for our clients, their employees and dependents. Ada is a main interface with all insurance and claims reimbursement questions and from members, accounts, physician’s offices, labs, hospitals, billing agencies and any other entity affected by the deductible reimbursement portion of the medical plan. Ada has over 13 years of benefit and claims experience and has previously worked at Benemax.
Supervisor of Claims Administration
(877) 993-5600 ext. 220
Kim joined our agency in August 2011 as an addition to the supervisor role. Kim provides advocacy for our clients, their employees and dependents. Kim is a main interface with all insurance and claims reimbursement questions and from members, accounts, physician’s offices, labs, hospitals, billing agencies and any other entity affected by the deductible reimbursement portion of the medical plan. Kim has over 11 years experience working for local third party administrators in Massachusetts.
(877) 993-5600 ext. 212
Catie joined our agency in March 2012 and brings over 4 years administrative experience and 6 years customer service to her role. Catie assists the claims administrators by organizing and tracking the incoming claims, updating the on-line systems, processes weekly check runs, and handles all other administrative tasks. In addition, Catie will take on claims related ad-hoc projects.
(877) 993-5600 ext. 214
Sarah joined our agency in April 2013. Sarah is responsible for performing a variety of duties related to billing and collecting COBRA premiums for multiple lines of coverage. Sarah works directly with customers and vendors to set benefit plans directly into our systems for tracking. Sarah also handles the timely entry of participants into the COBRA application and assists in the preparation of the monthly reports. In addition to this role, Sarah takes on administrative ad-hoc projects when necessary.
Sarah graduated from University of South Carolina and recently received her Massachusetts Broker License in January 2013. Sarah brings over 6 years of customer service.
(877) 993-5600 ext. 222
Maura joined our firm in June 2013. Maura handles all of CBA's accounting tasks on a daily basis. Maura controls all expenses by receiving, processing, verifying and reconciling invoices and making all payments to staff, clients and vendors. In addition, Maura maintains all accounting ledgers by verifying and posting accounting transactions. Maura also collaborates with our lead accounting consultant on financial reporting.
Maura has over 30 years experience as an accountant and has spent the last 6 years working for profit and non-profit organizations recently in the education field. Maura resides in Plymouth, MA.