As a constant evolving organization, CBA welcomes any opportunity to consider potential growth in our family of companies. If you have any interest in joining our team, please contact us:
Kasey Southwick, Corporate Administrator
Comprehensive Benefit Administrators
120 Longwater Drive, Suite 102
Norwell, MA 02061
Toll Free: (877) 993-5600 ext. 218

If you are interested in applying to Comprehensive Benefit Administrators please click here to submit your resume.

Claims Administrator

Reimbursement Specialists, Inc. ("RSI"), located in Norwell, MA, is a third party administration company that services and supports employee group benefit programs offered by local and national brokerage firms. Reporting to the Claims Manager, our Claims Administrators perform essential functions critical to the success and satisfaction of the business and of our clients.


• Master the understanding and administration of claims for the various types of health plans and related administrative account plans
• Process medical and/or dental claims in a timely and accurate manner using auto-adjudication, manual and debit card methodologies.
• Process claims payments and Explanations of Benefits to members and providers using outsourced and in-house resources
• Investigate and resolve claims processing errors in a timely manner
• Provide world-class prompt customer service to members and clients by clearly, courteously, and completely meeting their requests for information, support and issue resolution via telephone, email and/or conference call.


• At least three years of medical claims processing is preferred
• Experience with TPA firms, Employee Benefits, and Claims Processing is highly desirable
• At least three years of business office experience is required
• Associates Degree preferred, High School diploma is required
• Solid and relevant customer service experience and demonstrated customer-centric skills.
• Ability to work speedily and perform accurate data entry, as needed between various software systems within company
• Excellent verbal and written communication skills
• Proficient in arithmetic
• Strong attention to detail; well organized, solid prioritization skills
• Flexibility and can successfully work in a fast paced team environment
• Capacity to work independently and problem-solve quickly
• Suitability for a high performance culture.


RSI offers competitive salaries and benefits, including: medical and dental plans, life and disability, long-term care, 401(K), flexible spending account, earned time off, company paid holidays, and employee assistance program.

Location: MA
Assignment Type: Reimbursement Specialists, Inc.
Compensation: Based on Experience

Open Date: 02/15/2018 | Close Date: 06/01/2018

Testimonials/view more

I’ve had the pleasure of working with Comprehensive Benefit Administrators for the past year. From day one our experience with CBA / PBG has been nothing but great. This group of people really know what they are doing & they are good at it! CBA is hands-on, professional and dedicated to its clients but what m...
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Joe Girvan Joins CBA as Business Developmet Manager of Tampa Office

Posted on: 07/22/2018
CBA is happy to announce that Boston native, and veteran sportscaster Joe Girvan has joined its team as Business Development Manager at their Florida office, located at 100 S. Ashl...

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